Lending Campaign a sign of the bank’s commitment to client satisfaction
Staff Reporter
Standard Lesotho Bank is “constantly honing our solutions and incentives framework geared towards making life easy for our customers and contributing to our economy”, the bank’s Head of Personal Banking, Teboho Sello during the launch of the Lending Campaign 2024 on Tuesday.
Sello was speaking during the launch of the 2024 edition of the bank’s Lending Campaign in Maseru.
He said Standard Lesotho Bank remained committed to always serving its clients better creating value to help them achieve their dreams.
Lending Campaign proof of Standard Lesotho Bank’s continued innovation
As a market leader, it was continuously a challenge for Standard Lesotho Bank to always map the way forward by bringing fresh solutions that add value and change the lives of clients, he said.
“I must emphasise at this point that indeed we do not rest. We are constantly honing our solutions and incentives framework geared towards making life easy for our customers and contributing to our economy,” said Sello.
“Our lending solutions are not just about banking, but about indicating that we fully comprehend the needs of our customers and the requirements needed to make them enjoy what standard Lesotho Bank has to offer. We are always thinking of the ways in which we can create value for you and help you build a better future for yourself and your loved ones today.”
Lending campaign proof that client satisfaction is the bank’s core value
He said client experience was the heart of Standard Lesotho Bank’s “vision and we put our customers at the center of everything we do”.
“We believe our lending solutions address the challenges of today’s customer by making it even easier for them to achieve their dreams for a better life.
“We are thrilled that the 2023 successful lending campaign has left a lasting impact on individuals and businesses, fostering financial empowerment and community development. The Lending Campaign, which spanned from May to August 2023, disbursed a staggering M5.6 million in cashback incentive to hundreds of clients after they took up lending solutions during the campaign period, providing a much-needed boost to their financial aspirations.”
He said the resounding success of the 2023 edition of the campaign and its positive impact in the community was an important catalyst for the just launched edition.
“We have in our mist today some of our valued clients who will share their stories of how SLB catapulted them to realise their dreams through its unmatched lending solutions and cash back prizes they won in 2023.
Lending campaign making a positive impact on community
“It is at the backdrop of this campaign, its positive impact in our community and the plea from our customers that we are thrilled to announce our compelling lending proposition and launch the 2024 lending campaign with yet more amazing prizes to be won by our clients who will take up loans with us between today and end of May 2024.”
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Standard Lesotho Bank was a leader in many facets. Among its offerings, Standard Lesotho Bank was a leader digital loans being the only bank being “the only bank that offers digital loans, where customers are able to get loan offers on their digital gadgets and can get an instant loan at a click of a button”.
“This is one way that has radically transformed our loan experience for our customers and we believe that we have made it more convenient. These are the fastest loans which can be disbursed because they are pre-approved by our smart digital systems based on the good account conduct of our customers. Our digital loans can be disbursed within seconds.
“If a customer has not received a digital loan offer, we are still happy to assist them through our branch network or they can call our Customer Contact Centre for free on 80022221. Even better, between now up to the end of May, our customers can sms the word “loan” to 31818 and we will call them back to facilitate their applications.”
The bank also offered impressive Life Cover and Funeral Cover, Insurance Cash Back where it currently giving back M11 million in insurance cash back to thousands of Basotho who took unsecured loans.
It also offered Retrenchment Cover and the SLB Loan Competition among others.
