Africa News 24 Zimbabwe Bureau
HARARE, Zimbabwe – South African Airways (SAA) has reaffirmed its commitment to Zimbabwe’s aviation and tourism sectors through a series of high-level engagements with travel agencies and ticketing specialists in Harare this week.
These strategic meetings highlight the airline’s dedication to enhancing partnerships, improving customer experience, and driving sustainable growth, solidifying its position as a leading carrier in the region.
“Zimbabwe is a key market for SAA, and our engagements with travel industry partners are essential in strengthening our position and delivering world-class service,” said Menon Ramasawmy, SAA’s manager for Southern Africa, the Middle East & Indian Ocean Islands.
“We are committed to ensuring that our travel agency partners have the tools, support, and incentives necessary to grow their businesses while collectively elevating the travel experience for our customers.”
The Harare meetings provided a platform for SAA and key stakeholders to discuss industry trends, passenger needs, and innovative strategies aimed at optimising service delivery. By fostering these partnerships, SAA is not only consolidating its market leadership but also contributing to the development of a robust, collaborative travel ecosystem in Zimbabwe.
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Julie Rewayi, SAA’s country manager for Zimbabwe, expressed gratitude towards the travel agents and ticketing specialists who continue to support the airline’s operations.
“Zimbabwe remains a vital market for us, and we are fully committed to growing with our partners. Their role in shaping the customer journey is invaluable, and we look forward to strengthening our collaboration to provide the best possible service and connectivity for travellers,” she said.
SAA’s renewed focus on Zimbabwe comes at a time when the global aviation sector is rebounding, with increasing demand for reliable and customer-centric airline services. The airline’s strong regional and international network plays a crucial role in driving inbound tourism, facilitating business travel, and connecting Zimbabwe to key global markets.
As SAA continues to invest in partnerships and operational excellence, its message is clear: the airline is poised to innovate, grow, and lead Zimbabwe’s aviation and tourism landscape into the future.
